WC 8.2.5 AUTOMATION / HUMAN FACTORS

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WC 8.2.5 AUTOMATION / HUMAN FACTORS

 

IFATCA Policy is:

Automation must improve and enhance the data exchange for controllers. Automated systems must be fail-safe and provide accurate and incorruptible data. These systems must be built with an integrity factor to review and crosscheck the information being received.

The Human Factors aspects of Automation must be fully considered when developing automated systems.

Automation must assist and support ATCOs in the execution of their duties.

The controller must remain the key element of the ATC system.

Total workload should not be increased without proof that the combined automated/human systems can operate safely at the levels of workload predicted, and to be able to satisfactorily manage normal and abnormal occurrences. Automated tools or systems that support the control function must enable the controller to retain complete control of the control task in such a way so as to enable the controller to support timely interventions when situations occur that are outside the normal compass of the system design, or when abnormal situations occur which require non-compliance or variation to normal procedures.

Automation should be designed to enhance controller job satisfaction.

The legal aspects of a controller’s responsibilities must be clearly identified when working with automated systems.


See: WP 74 – Port of Spain 1991, WP 155 – Santiago 1999 and WP 174 – Geneva 2001

See also: WP 94A – Tunis 1996


IFATCA Policy is:

A Controller shall not be held liable for incidents that may occur due to the use of inaccurate data if he is unable to check the integrity of the information received.

A Controller shall not be held liable for incidents in which a loss of separation occurs due to a resolution advisory issued by an automated system.


See: WP 128 – Christchurch 1993

IFATCA Policy is:

Guidelines and procedures shall be established in order to prevent incidents occurring from the use of false or misleading information provided to the controller.


See: WP 159 – Dubrovnik 2009 and WP 155 – Marrakech 2000

See also: WP 143 – Ottawa 1994


 

Last Update: October 2, 2020  

November 5, 2019   206   Jean-Francois Lepage    WC    

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