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IFATCA Policy is:

Audio and visual recordings and Ambient Workplace Recording (AWR), together with associated computer data and transcripts of air traffic control communications are intended to provide a record of such communications for use in the monitoring of air traffic control operations, and the investigation of incidents and accidents.

Audio and visual recordings and AWR are confidential and shall not be released to the public.

Audio and visual recordings and AWR shall not be used to provide direct evidence, such as in disciplinary cases, or to determine controller competence.

Except for AWR, recorded data shall be used only in the following cases:

a) when investigating ATC related accidents and incidents;

b) for search and rescue purposes;

c) for training and review purposes provided all ATCOs affected agree.

d) for the purposes of adjusting and repairing ATC equipment.

Access to recorded data shall be limited to authorised personnel. Authorised personnel shall be mutually agreed by the controllers’ representative and the appropriate authority. Recorded data used shall be identical to that presented at or originating from the relevant controller’s position.

Ambient Workplace Recording (AWR) may generally be defined as any type of recording, audio and / or visual, instituted in an air traffic control operations area that records the conversation of controllers and / or the environment within an air traffic control operations room on a continuous basis.

IFATCA is opposed to the use of visual AWR on the basis of invasion of privacy.

AWR shall only be used to aid in incident and accident investigations to improve aviation safety.

Prior to the installation of AWR, legislation shall be in place which prohibits the use of any recorded information against a controller in any criminal or civil litigation. The legislation should provide for substantial penalties for any breach.

The AWR system, including user management and access to the recordings, should be managed by an independent authority within the ANSP, chosen jointly by management and Member Association(s).

Before being published in an incident or accident report, non-relevant information shall be removed from AWR transcripts.

See: WP 83 – Toronto 2017, WP 159 – Istanbul 2007, WPs Nairobi 1987, WP7 – Acapulco 1990, WP 100 – Bournemouth 1992, WP 151 – Ottawa 1994, WP 154 – Taipei 1997


Last Update: September 29, 2020  

November 4, 2019   305   Jean-Francois Lepage    LM    

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